Privacy Policy

Loon Haus Media Kevin Flicek, Photographer & Videographer Kevin@loonhausmedia.com | loonhausmedia.com

Effective Date: April 2026 Last Updated: April 2026

Overview

Loon Haus Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information in connection with our photography, videography, and marketing services, as well as through our website, galleries, and any related platforms.

By engaging our services, submitting an inquiry, purchasing images, or using our gallery platforms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, book services, or make a purchase, we may collect:

Name and contact information — including email address, phone number, and mailing address
Payment information — processed securely through third-party payment processors (we do not store credit card numbers)
Event or session details — such as event date, location, subject names, and special instructions
Communications — emails, messages, and form submissions you send us

1.2 Information Collected Automatically

When you visit our website or gallery platforms, we may automatically collect:

IP address and browser type
Pages visited and time spent on site
Referring URLs and device information
Cookie and tracking data (see Section 7)

1.3 Photographic and Visual Content

In the course of providing photography and videography services, we capture images and video that may include:

Likeness and image of subjects, attendees, or bystanders
Biometric-adjacent data — identifiable facial features contained within photographs or video
Location data — implied by the visual content or embedded in image metadata (EXIF data)

2. How We Use Your Information

We use collected information for the following purposes:

Service delivery — to fulfill bookings, deliver galleries, and communicate about your session or event
Gallery access — to provide you with secure access to your images via Pixieset or similar platforms
Billing and payment — to process purchases and send receipts
Client communication — to respond to inquiries, send booking confirmations, and provide support within our 48-hour response window
Portfolio and marketing — to feature images on our website, social media, or promotional materials (subject to Section 4)
Legal compliance — to meet any applicable legal obligations
Business improvement — to understand how our services are used and improve our offerings

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Image Use & Subject Rights

3.1 Portfolio Use

Unless explicitly prohibited in writing prior to a session, Loon Haus Media reserves the right to use select images for portfolio, website, and social media purposes. This includes images taken at:

Sporting events and athletic competitions
Tournaments and public events
Commercial and editorial sessions (subject to signed agreement)

Images used for portfolio purposes will not include personally identifiable information (such as full name, address, or contact details) alongside the photograph without consent.

3.2 Minors

Photographs of minors (individuals under the age of 18) require explicit written consent from a parent or legal guardian before being used in any public-facing portfolio, marketing material, or social media post. Images of minors captured at public events (such as athletic competitions) may be published in a general editorial or event context unless a parent or guardian has opted out in writing.

If you wish to restrict the use of a minor's image, please notify us in writing before or at the time of the event at Kevin@loonhausmedia.com.

3.3 Opting Out of Portfolio Use

Any client or subject may opt out of portfolio or marketing use at any time by contacting us at Kevin@loonhausmedia.com. We will remove previously published images from our active marketing channels within a reasonable timeframe upon verified request. Note that images already distributed or published to third parties (e.g., shared by clients) cannot be recalled.

3.4 EXIF & Metadata

Images delivered to clients may contain embedded metadata including camera settings, date, time, and location data. Clients are responsible for managing or stripping metadata from files shared publicly if they have privacy concerns about this information.

4. Marketing Communications

4.1 Email & Contact List

If you have submitted an inquiry or booked services, you may receive occasional emails from Loon Haus Media related to:

Session reminders and follow-ups
Gallery delivery notifications
Occasional promotional offers or seasonal updates

You may opt out at any time by replying "unsubscribe" to any email or by contacting Kevin@loonhausmedia.com. We do not send unsolicited bulk marketing emails.

4.2 Social Media

When Loon Haus Media shares images on social media platforms (Instagram, Facebook, etc.), those platforms are governed by their own privacy policies. We are not responsible for how those platforms collect or use data associated with posted content.

We will not tag individuals in social media posts without their reasonable expectation of being tagged (e.g., clients who have followed or engaged with our accounts).

4.3 Remarketing & Advertising

Our website or gallery platform may use tracking pixels or cookies from third-party advertising platforms (such as Meta or Google) to serve relevant ads to prior visitors. You may opt out of interest-based advertising through your browser settings or via industry opt-out tools such as the Digital Advertising Alliance.

5. How We Share Your Information

We do not sell your personal data. We may share information in the following limited circumstances:

Service providers — platforms such as Pixieset (gallery delivery), Stripe or PayPal (payment processing), Google (email and analytics), and similar tools necessary to deliver services. These providers are bound by their own privacy policies.
Legal obligations — if required by law, court order, or governmental authority
Business transfer — in the unlikely event of a business sale or merger, client data may transfer as part of business assets, with notice provided

6. Data Retention

We retain client information for as long as necessary to fulfill the purpose for which it was collected, including for legal, accounting, or reporting requirements. General guidelines:

Gallery and image data — retained for a minimum of 1 year from session date; clients are encouraged to download and back up their own copies
Client contact and booking records — retained for up to 3 years
Payment records — retained as required by applicable tax and financial regulations
Marketing communications — retained until you opt out, after which your contact will be suppressed from future sends

7. Cookies & Tracking

Our website and gallery platforms may use cookies and similar technologies to:

Remember your preferences and gallery access
Analyze traffic and usage patterns
Support advertising and retargeting (see Section 4.3)

You can control cookie settings through your browser. Disabling cookies may affect the functionality of gallery platforms.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

Secure, password-protected gallery delivery via Pixieset
Encrypted email communication where possible
Secure payment processing through PCI-compliant third-party processors
Limited internal access to client records

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access — request a copy of the personal information we hold about you
Correction — request correction of inaccurate information
Deletion — request deletion of your personal information, subject to legal retention requirements
Restriction — request that we limit how we use your information
Portability — receive your data in a portable format where applicable
Opt-out — opt out of marketing communications or portfolio use at any time

To exercise any of these rights, contact us at Kevin@loonhausmedia.com. We will respond within 48 hours and fulfill verified requests within 30 days.

10. Minnesota-Specific Disclosures

Loon Haus Media operates under the laws of the State of Minnesota. We comply with applicable Minnesota privacy statutes and consumer protection laws. Minnesota residents have the rights described in Section 9 above.

If you believe your privacy rights have been violated, you may file a complaint with the Minnesota Attorney General's Office.

11. Children's Privacy

We do not knowingly collect personal information directly from children under the age of 13 through our website or online platforms. Photography services involving minors require parental or guardian involvement as described in Section 3.2.

12. Third-Party Platforms

Our services may involve third-party platforms including but not limited to:

PlatformPurposePrivacy PolicyPixiesetGallery delivery & salespixieset.com/privacyGoogle (Gmail, Analytics)Communication & analyticspolicies.google.comMeta (Instagram, Facebook)Social media marketingfacebook.com/privacyStripe / PayPalPayment processingstripe.com/privacy / paypal.com/privacy

We are not responsible for the privacy practices of third-party platforms. We encourage you to review their policies directly.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email to active clients or posted prominently on our website. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

For any privacy-related questions, requests, or concerns:

Loon Haus Media Kevin Flicek 📧 Kevin@loonhausmedia.com 🌐 loonhausmedia.com ⏱ Response within 48 hours